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FAQ
General Questions
Gogrok is an easy to use remote collaboration platform that allows users to interact as if they are face to face. Most importantly, it is completely free for business or personal use!!
Applications or desktops shared over Gogrok are easily made available to friends or coworkers for collaborative editing purposes; Use together with free internet call service from Skype or MSN (Windows Live Messenger) and you will have a complete set of collaboration software.
We call it Gogrok because it helps all parties to express themselves clearly and achieve truly meaningful communication.

Gogrok is a real time screen sharing application with integrated web telephone service. No matter where you are, as long as you can get online, you will be able to get in touch with your friends and coworkers, find help, provide service or share things that are special to you.
Gogrok currently supports MSN and Skype. After signing in, you can select your MSN or Skype contact(S) for collaboration. Voice calls will also be automatically established after login.
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Gogrok's biggest advantage is that it bridges time and space, bringing friends and coworkers close together over the internet to facilitate communication. To learn more please visit My Gogrok Lifestyle.

Gogrok is currently the only free online service providing point-to-point, multifunctional screen sharing; and Gogrok provides bidirectional interactivity, not just unidirectional control. Using the intuitive, easy to understand interface, you can share a single application or a whole desktop for collaborative editing and markup. All of Gogrok's functionalities are fully encrypted to protect your privacy and prevent your data from getting into the wrong hands.
Gogrok can bypass firewalls so you can use it no matter where you are.
Gogrok can bypass firewalls so you can finish your work no matter where you are.

Yes. It is completely free regardless of number of participant you have in your session.

Gogrok uses point-to-point connections with all information encrypted before sending. These data packets don't pass through other servers, so your privacy is ensured. Substantial CPU resource and internet bandwidth are required for Gogrok’s operation as Gogrok needs to process and transmit real-time video and audio data
As we pointed out in the system requirements, we strongly recommend that your internet connection speed is to be at least 256Kbps, and preferably over 512Kbps in order to ensure optimal performance.

A Gogrok session can support a maximum of 3 people including yourself.

Download Gogrok from the website, install it, and register for a Gogrok account number. Then you're ready to go. Please visit the Gogrok technical support website for a quick start guide, or download the Gogrok user manual.
We suggest that you and your friends install the same version of Gogrok to avoid conflicts and inconsistencies; For Gogrok's hardware and software requirements, please refer to here.

Please visit our website for the latest news; If you can not find what you're looking for, please use our online assistant or email support@gogrok.com to get in touch with our customer support team.

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