Can other people share their applications during a Gogrok session?

Yes. Gogrok is not just for one way remote application control; all meeting participants can request sharing rights from the application owner or meeting host, to create bidirectional online collaboration. For details please see the first page of the Gogrok Startup Guide.

Can other people transfer control of their cursor to me during a Gogrok session?

Yes. During a Gogrok meeting you can select "Request Editing Rights" or the application owner can select "Transfer Editing Rights", allowing you to control the application's buttons and mouse gestures. For details please see the first page of the Gogrok Startup Guide.

When friends share applications with me using Gogrok, I sometimes see a black rectangle blocking my view that says "other application". What's going on?

Sometimes the application owner will decide to share only a single application in order to prevent interference or protect private information. If another application window overlaps the shared application, you will see this black rectangular window. This is normal. You can ask the application owner to move the window to allow you to see the shared application.

I received editing rights from the application owner; why can't I pass them on to someone else?

Only the application owner can assign editing rights; editing is done on the owner's computer, so editing rights can only be transferred from the owner's computer.

If I edit the application owner's application, will the changes happen on the owner's computer?

Yes; it's the same as if you were using the application owner's computer and mouse to edit the document. If you save the changes you have made, they will be saved on the application owner's computer.

If I share one of my applications, will other people be able to see information stored on my computer?

The privacy of Gogrok users' information is very important to us. When you share an application, the application interface and any events involving the application (e.g. document editing) will be visible to other meeting participants; but unshared applications and personal information will remain hidden and inaccessible to others.

If I share one of my applications, will the editor be able to tamper with my computer?

Actually, anything you can do with your application, someone with editing rights can also do. The editor is controlling your mouse and can do anything you can do. Access is limited to the application you have shared; but still, you should be careful when assigning editing rights.

If I discover that the editor has done things I do not approve of, what should I do?

As the application owner, you may revoke editing rights at any time.

Why can't I see a video that a friend is trying to share?

Gogrok currently does not support DirectX, so some videos cannot be shared.

Who's computer do shared applications actually run on?

On the application owner's computer.

When I share applications with friends using Gogrok, my computer runs extremely slow. Why is that? (How can I improve Gogrok's performance?)

Gogrok uses point-to-point connections, so it relies heavily on the CPU power and bandwidth allocations of the meeting participants. Below are several ways to improve Gogrok's performance:

1.	If your current bandwidth is insufficient (we recommend at least 256kbps), you can consider closing all other P2P applications and streaming media when using Gogrok to decrease bandwidth consumption.
2.	If your shared application interface keeps changing then data transmission will be high; for this reason, graphics processing software is generally slower than text processing software. Changing interfaces creates data flow, so we recommend that you do not share the entire desktop at once. It's best to share one application at a time, and not make any unnecessary movements or rapid changes.
3.	If firewall settings are too strict, Gogrok will need a longer time to establish a stable connection, which can slow things down. We recommend that you change your firewall settings (see the firewall related questions in the FAQ).
4.	If these do not help, you can right click on the Gogrok system tools icons and select 「Color Setting」 and 「Apply Low Color Depth」. This will decrease the color quality, but should significantly increase transmission speed. (These changes need to be made on the participants' end, not on the application owner's side)
5.	Gogrok's performance is closely related to internet bandwidth. Application sharers need to have sufficient bandwidth (we recommend at least 512kbps), and viewers need sufficient download speeds.
6.	Gogrok's performance also depends on the CPU, so upgrading CPUs will also help performance.

When I am in handwritten annotation mode, can I still use the shared application?

Yes. The handwritten annotation tool has a pointed cursor; clicking it will switch to mouse mode, which will hide your previous annotations; When you want to use the handwritten annotation tool again, select the tool you want from the menu (highlighter or pen), and return to annotation mode, with previous annotations restored to view.